FAQs about Relx
For details, please consult our WeChat customer service
FAQ
Which countries and regions do you ship to?
We support shipping to most countries and regions in the world. You only need to place an order and pay on our website, and the goods will be delivered directly to your door by local logistics.
How do I pay? What payment methods are available?
Our website accepts online payment methods, details can be found on the payment page
How long does it take to ship after placing an order?
Orders are shipped within 24 hours of being placed. You can track their progress using the tracking number provided.
What shipping method do you use? How long does it take to receive the goods?
We cooperate with major international couriers and air transport companies.
Estimated delivery time:
Asia, Oceania: 5-15 working days
Europe, America: 10-20 working days
Are the e-cigarettes sold on the website genuine Relx products?
我们是Relx 悦刻授权经销商，所售商品100%正品，您可以通过Relx 悦刻官方渠道核实商品信息。
Is there any quantity limit when placing an order?
We offer free worldwide shipping with a minimum order of 10 and a maximum order of 60 per person for personal use. We also offer promotional bundles which you can select in the promotions section.