Frequently Asked Questions
We support shipping to most countries and regions worldwide. Simply place your order and make payment on our website, and the goods will be delivered directly to your doorstep by local logistics.
Our website accepts online payment methods including credit cards with Visa and MasterCard logos.
We collaborate with major international courier companies and air transportation.
Estimated delivery time:
Asia, Oceania: 5-15 working days
Europe, Americas: 10-20 working days
Orders are shipped within 24 hours after placement. You can track the progress using the tracking number provided.
We offer free shipping globally, with a minimum purchase quantity of 10 pods per order and a maximum of 60 pods per person per order, following the standard for personal use. Additionally, we offer promotional combo packs, which can be found in the promotion section for selection.
CONTACT US FOR ANY QUESTIONS
Contact Us
Phone: +60 17-306 2228
Address: 15D Jalan Baiduri Off Jalan San Peng 55200 Kuala Lumpur
Email: support@vrtovape.com